CloudAcropolis is committed to bring the most value in any IT implementation, this also includes the managed services along with our Cloud solutions.
See how our Outstanding Managed Services compares with the competition. Then compare our prices and see where the value lies.
CloudAcropolis24×7 Outstanding Managed Services™ | Other vendors 24×7 Support | |
---|---|---|
Service Level |
Proactive and Preventative; Designed to prevent many problems and resolve others promptly. 24x7 Proactive | Reactive; Support only when something goes wrong. |
Standards | ITIL® / ISO 27001 Compliant | NOT ITIL® / ISO 27001 Compliant |
Monitoring | Proactive and extended, with expert technician response to prevent any downtime or performance degradation. | Basic - you only get alerts |
Backups | We manage backups, store them both on site and off site, fix issues and recover your data. | You have to manage your own backups |
Patches | We identify and install the patches automatically, with manual testing by our experts. | You have to install and test the patches |
Security | We protect with our comprehensive Managed Security packages including Managed Firewall and IDS/IPS. | It's up to you to secure the system |
Help desk | 24x7x365 Instant access to engineers and technicians who understand your system. No operator, no hold time, no automation. Guaranteed. | Call center technicians answering questions. Queue and on-hold telephone access |
Design | We continuously assess IT components to core functionality and make recommendations and consultation for optimization. | You are responsible for upgrading your system as your needs change. |
Please feel free to contact us, Please see us as your Cloud IT Architect and partner.